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The second-hand marketplace Members Share Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
Robert Williams
A seasoned financial analyst and writer passionate about empowering others through clear, actionable advice on money and life.
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